Privacy Policy

Last Updated: 25th October 2026

At Kodali Stays, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a reservation for Kodali Guest Suites, Kodali Elite Suites, or Kodali Villa.

Information We Collect

We collect personal details necessary to fulfill your accommodation request and provide guest services:

  • Contact Information: Full name, email address, phone number, and mailing address.

  • Reservation Details: Check-in/check-out dates and times, guest counts, suite/villa selection, and special requests.

  • Payment Data: Bank details and billing addresses (processed securely via encrypted payment gateways).

  • Identification: Government-issued identification required for guest verification and smart card issuance.

  • Technical Data: IP address, browser type, and device information collected automatically via website cookies.

How We Use Your Information

We use your information solely to deliver a seamless hospitality experience:

  • Processing reservations and sending booking confirmations.

  • Smart cards will be given at the time of check-in after checking credentials.

  • Communicating during your stay to handle concierge and customer support inquiries.

  • Sending promotional offers, local guides, or updates (only if you opt-in; you can unsubscribe at any time).

  • Complying with local legal requirements and ensuring property safety.

Information Sharing & Third Parties

Kodali Stays does not sell, rent, or trade your personal information to third parties. We share data only with trusted service partners essential to your reservation:

  • Secure payment processing platforms.

  • Smart Card Door Lock and Property Management System (PMS) providers for automated access codes.

  • Police or regulatory authorities if legally required.

Data Security & Retention

We implement industry-standard encryption protocols (SSL/TLS) to secure data transmission and store records on protected servers. We retain personal data only as long as necessary to complete your stay, maintain accounting records, or satisfy legal obligations.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data stored by Kodali Stays. For any privacy requests, please contact us at info@kodalistays.com.